Privacy Policy
Introduction
Welcome to AgerHealth.com (referred to as “we,” “us,” or “our”). Your privacy and the security of your personal information are important to us. This Privacy Policy describes how we collect, use, disclose, and protect information you provide or that is collected through your use of our website and related Medicare Advantage services.
By accessing or using AgerHealth.com, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.
Information We Collect
To provide you with Medicare Advantage plan information, personalized assistance, and related services, we collect various types of information, including:
Personal Identifiable Information (PII): Such as your full name, mailing address, email address, phone number, zip code, and other such identifiers.
Health Information: Details about your health status, Medicare enrollment, claims data, medical conditions, prescriptions, and any other health-related data relevant to Medicare Advantage plans.
Demographic and Profile Data: Information such as gender, age, income range, and other factors that help us tailor our services.
Technical and Usage Data: Includes IP address, browser type, device type, operating system, pages visited, the time spent on pages, referring URLs, and other similar data collected automatically through cookies and tracking technologies.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site usage, and provide tailored marketing communications.
How We Collect Information
We gather your information through:
Forms you fill out on our website, including quote requests, contact forms, survey responses, and registrations.
Automated technologies such as cookies, log files, and tracking pixels.
Communications you send us, including emails, phone calls, and chat messages.
Third-party sources, where permitted by law, include insurance partners and publicly available databases.
Use of Your Information
Your information is used for the following purposes:
- To provide Medicare Advantage plan information, eligibility checks, quotes, and enrollment assistance.
- To communicate with you regarding your inquiries, account status, enrollment processes, and updates.
- To improve our website, services, and user experience by analyzing user behavior and preferences.
- To comply with legal and regulatory obligations relevant to Medicare Advantage plans and healthcare data protection.
- To prevent fraud, unauthorized access, and other security threats.
- To send marketing and promotional materials, where permitted and with your consent.
- To facilitate business operations and partnerships, including collaboration with licensed insurance agents and healthcare providers.
Disclosure of Information
We do not sell your personal information. We may share your information with:
Service Providers: Vendors and contractors who support our operations, such as IT providers, marketing agencies, and customer support services.
Insurance Partners and Providers: When necessary to verify eligibility, facilitate plan enrollment, or provide Medicare Advantage services.
Legal and Regulatory Authorities: When required by law, subpoena, or to protect rights and safety.
Business Transitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred in accordance with this Privacy Policy.
All third parties are required to safeguard your information as strictly as we do and only use it for the purposes described.
Data Security
We employ administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. Measures include encryption, secure servers, restricted access, employee training, and security audits.
However, no method of data transmission or storage is completely secure, so while we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, depending on your location:
- The right to access and receive a copy of your personal and health information that we hold.
- The right to correct or update inaccurate information.
- The right to request deletion of your information, subject to legal or contractual restrictions.
- The right to opt out of receiving marketing communications.
- The right to limit or object to certain data processing activities where permitted by law.
To exercise these rights, please contact us using the information provided below. We may require identification verification to fulfill your requests.
Cookies and Tracking Technology
Our website uses cookies and similar technologies to improve usability and analyze traffic. You may disable cookies through browser settings; however, some features of our website may not function properly without cookies.
We do not use cookies to collect sensitive health information without your explicit consent.
Data Retention
We retain your personal and health information only as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal requirements, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize your information.
International Data Transfers
If you access AgerHealth.com or provide information from outside the United States, your information may be transferred, stored, and processed in the U.S. or other countries where our service providers operate. These countries may have different data protection laws from your country of residence. By using our website or services, you consent to these transfers. We take appropriate steps to ensure your data is protected in accordance with this Privacy Policy.
Third-Party Websites and Services
Our website may include links to third-party websites and services that are not operated by us. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services. When we make significant changes, we will notify you by posting a prominent notice on our website and updating the effective date at the top of this policy. Your continued use of AgerHealth.com after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:
Email: info@agerhealth.com
Phone: 1-866-467-5019 (TTY 711)
We aim to respond promptly to your inquiries in accordance with applicable laws.
Consent
By using AgerHealth.com or providing your personal information, you consent to the collection, use, and disclosure practices described in this Privacy Policy. If you do not agree with our policies, please do not use our site or provide your personal data.