Privacy Policy
Introduction
Welcome and thank you for visiting AgerHealth.com (also referred to in this policy as “we,” “us,” or “our”). We appreciate your trust in us to protect your personal information. This privacy policy outlines our procedures regarding the collection, usage, disclosure, and safeguarding of the information that you provide to us or we collect when you visit our website and use our services related to Medicare Advantage services.
By accessing or using AgerHealth.com, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.
Information We Collect
In order to facilitate the services we offer related to Medicare Advantage plans, we collect the following types of information:
PII: Personally Identifiable Information such as first and last name, address including the city and state and zip code, phone number, and email.
Health Information: Health status and other Medicare-related health information, including but not limited to, Medicare enrollment, Medicare claims, medical conditions, and prescriptions.
Demographics and Profile Data: Age, gender, income, and other data pertinent to your profile.
Technical and Usage Data: Data collected via use of tracking technologies such as IP address, browser type, pages viewed, the time spent on each page, cookies, and tracking technologies.
Cookies and Other Tracking Technologies: We will use cookies and other tracking technologies to improve your online experience and optimize our services.
How We Collect Information
We may collect your information through:
- Forms on our Website (quote requests, contact forms, surveys, and registrations).
- The use of automated technology (cookies, log files, and tracking pixels).
- Telephone, email, and chat communications.
- Where allowed by law, our insurance partners and publicly available databases.
Use of Your Information
Your information may be used to:
- Provide details, checks, quotes, and assistance for enrollment in Medicare Advantage plans.
- Contact you about your questions, accounts, enrollment, and notifications.
- Analyze user behavior and preferences to refine our website and services.
- Meet our legal and regulatory requirements concerning Medicare Advantage plans and the protection of healthcare data.
- Safeguard our services from fraudulent and induced security threats.
- Send promotional and marketing materials upon your consent and where allowed.
- Conduct our normal business activities and build further relationships, including our partnership with licensed insurance agents and healthcare providers.
Disclosure of Information
We implement a combination of security measures to safeguard your personal and health information from unwarranted access, use, and disclosure, such as the combination of administrative, technical, and physical security measures, such as, but not limited to, the use of encryption, secure servers, limiting access, and regular security audits.
Despite all the safeguards, we are not in a position to guarantee absolute security in the storage and transmission of data.
Data Security
We employ administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. Measures include encryption, secure servers, restricted access, employee training, and security audits.
However, no method of data transmission or storage is completely secure, so while we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You may have the following rights regarding your personal information, based on your location:
- The right to obtain and review a copy of your personal and health information that we hold.
- The right to correct or update your personal information if it is no longer accurate or complete.
- The right to request the deletion of your personal information, to the extent permitted by applicable law and our contracts.
- The right to refuse to receive marketing communications.
- The right to limit or refuse to allow us to perform certain lawful data processing on your personal information.
You can contact us for the exercise of your rights. However, we may ask you to verify your identity prior to responding to your request.
Cookies and Tracking Technology
We capture and analyze data traffic on our website by deploying cookies and other analogous technologies. To enhance user experience on our website, you may deactivate cookies in your browser. However, this may prevent some features on our website from functioning correctly.
We rely only on your consent when collecting health information not covered by our confidentiality agreement.
Data Retention
We will cease to retain your health information after the health-related services we provide to you are completed. In compliance with our legal and business obligations, we will retain your information for a period of time and will either securely delete or anonymize the information we hold.
International Data Transfers
If you are not located in the United States and you access AgerHealth.com, the information you provide may be stored and processed in the United States or other countries. The legal protections for your information in these other countries may not be as comprehensive as in your country. You agree to these data transfers when you agree to our Privacy Policy. AgerHealth.com will make every effort to protect your information.
Third-Party Websites and Services
Where our website contains links to other websites, services and applications that are not operated by us, we are not responsible for the information you provide to them. We recommend that you review their privacy policies.
Updates to This Privacy Policy
Changes to our services or the legal requirements governing our services may require us to amend our Privacy Policy. When we make changes to this Privacy Policy that will significantly impact your rights, we will alert you. Continued use of AgerHealth.com constitutes acceptance of our updated Privacy Policy.
If you have any questions or issues about this Privacy Policy or your data, please reach out to our Privacy Officer.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer at:
Email: info@agerhealth.com
Phone: 1-866-467-5019 (TTY 711)
We aim to respond promptly to your inquiries in accordance with applicable laws.
Consent
By accessing AgerHealth.com or giving us your personal data, you agree to our Privacy Policy and the data collection, usage, and sharing practices described therein. If you disagree with the practices described, do not access our website or share your personal information.